AskReadAct
Get more reviews. Learn what they're telling you. Fix it, and know it worked
Ask every customer for a review with a QR code or a one-tap link. ResponiQ reads what comes back, tells you what people keep raising and what is just noise, and gives you two or three things worth doing this week, then measures whether they worked.
Replies drafted in your voice. Built for restaurants, clinics, and local service businesses.
ResponiQ
This Week
Fremont Kitchen · week of 13 July
4.6★
Avg rating
up 0.3
31
New reviews
this week
94%
Response rate
up 6%
8.4
Health score
up 0.4
Weekly summary
Your rating dipped because evening service slowed down. Mentions of waiting for food rose sharply after 6pm, while food quality itself held steady.
Add cover on the 6pm to 8pm shift
Wait TimeStart evening prep an hour earlier
Wait TimeWhat you changed
Added an evening shift
Wait Time score improved from 3.1 to 4.2 across 34 mentions.
What moved
“Thank you Sophie, so glad the pasta hit the mark. See you soon.”
ApproveRead and reply access only, no posting or ads
Safe for clinics, replies never disclose patient information
Your data is never used to train AI models
No data shared with third parties
14-day free trial · no card required
Analytics · Performance
Fremont Kitchen · Last 90 days
4.7★
↑ 0.2 vs last period
Avg rating
284
↑ 31 this month
Total reviews
91%
↑ 6% vs last period
Response rate
8.6
↑ 0.4 this month
Health score
Rating trend
vs Competitors
Aspect scores
Review Intelligence
Know why your rating moved, and what to fix first.
Every review is read and scored, then rolled up into the handful of things worth your attention. You get the reason behind the number, not another chart to interpret.
Written for your industry
Reviews are scored on the dimensions that matter to your category: food quality and wait time for restaurants, treatment quality and privacy for clinics.
It tells you when not to worry
Three complaints in a quiet week is not a trend. Anything too thin to be real is labelled as such instead of being dressed up as a percentage.
Ends with a short list, not a dashboard
Every period closes with a handful of specific actions, ranked, each tied to the thing it should improve.
Everything the analytics answer
Five questions, answered every period, for every location.
What changed?
- Rating trend by week or month
- Review volume and velocity
- Response rate and average reply time
- Overall health score
Why did it change?
- Scores across your industry's key dimensions
- Operational topics customers keep raising
- Trends separated from statistical noise
- Period-over-period comparison
What should we do?
- Ranked actions each period
- Written summary of what happened
- Alerts for health, safety and legal mentions
- Sudden-drop warnings
Did it work?
- Mark an action as underway
- Your starting point is recorded
- Measured against later reviews
- Reported plainly, wins and misses
How do we compare?
- Local competitor ratings, updated nightly
- Where you lead and where you trail
- Ranking across your locations
- Best and worst performers by theme
Competitor benchmarking and cross-location ranking are on Pro. Everything else is on every plan.
Alerts, digests and location health
When something urgent happens, you'll know immediately.
ResponiQ watches every review for escalation signals, summarises your week, and scores the health of each location, so you always know what needs attention.
Escalation Flagging
AI reads every review for health & safety concerns, legal signals, and highly distressed customers, then alerts you before things escalate.
Needs urgent attention · 1
Marcus V. · Ballard Physical Therapy
health_safety“The equipment was clearly not cleaned between patients…”
Weekly AI Digest
Every Monday, a narrative summary of your week: what guests loved, what to fix, and three prioritised recommendations.
Week of 10 March · Fremont Kitchen
A strong week overall. Food quality remains your standout strength, while peak-hour wait times keep drawing complaints and are the clearest thing to fix next.
Address peak-hour wait times, mentioned in 4 reviews this week
Highlight your seasonal menu in marketing, reviews are very positive
Consider a reservation confirmation SMS to reduce no-shows
Multi-Location Health
A 0–10 score per location combining rating, response rate, and recent trend. See your whole portfolio at a glance.
Fremont Kitchen
Restaurant
Ballard Physical Therapy
Physical Therapy
Cascade Chiropractic
Chiropractor
Getting more reviews
The cheapest way to raise your score is more recent reviews
Rating is mostly a volume and recency problem. Five ways to make asking effortless, and one place to see which of them is working.
Feedback flow
Asks for a quick rating, then offers everyone the same Google link. Anyone unhappy is also asked what went wrong, privately.
QR codes
One per location, for the counter, receipt or door.
One-tap request links
Send by email once a visit is done. One tap to the Google review box.
Website widget
Your live rating and recent reviews, embedded on your own site.
Review goals and velocity
Set a target and a deadline. Track reviews per week, per location.
AI Response Drafting
A perfect reply, ready before you've finished your coffee.
ResponiQ watches your Google reviews around the clock, then drafts a response that sounds exactly like you. No templates, no copy-paste.
Brand voice training
Set your tone, the phrases to use and avoid, and how to handle negative reviews. You do it once, and every draft reflects it.
Human-in-the-loop approval
Every draft waits for you. Edit inline or publish as-is. You stay in control without doing the heavy lifting.
Overdue indicators
Reviews that sit too long turn amber, then red, so none of them slip past you.
Review Queue
3 pending responses
Dana R.
Fremont Kitchen · 2h ago
“Best meal we have had all year. The staff went out of their way to make our anniversary dinner feel special.”
AI draft response
“Thank you, Dana! Hearing that our team made your anniversary feel special is the best thing we could read this morning. We would love to have you both back soon.”
Marcus V.
Ballard Physical Therapy · 5h ago
“Really knowledgeable team and I felt listened to. Front desk was a little slow on my first visit.”
AI draft response
“Thank you for taking the time to write this, Marcus. We appreciate the kind words about the team, and you are right that our front desk can get busy first thing. We are working on it.”
Tanya S.
Cascade Chiropractic · 1d ago
“Waited forty minutes past my appointment time and nobody said anything. Expected better for the price.”
How it works
Ask. Read. Act. Verify. Then again next week.
ResponiQ handles the full review lifecycle, from monitoring to publishing, so you can focus on running your business.
Connect Google, then start asking
One OAuth flow, under two minutes. We pull up to a year of review history so your first dashboard has real trends in it, and you get a QR code and request link per location so customers can leave a review in one tap.
We read every review and tell you what changed
Each review is scored on the dimensions that matter to your industry. You get a short written summary of what moved and why, with anything too thin to be real labelled as such instead of dressed up as a trend.
Act on the short list
Each period ends with a handful of ranked actions, not a dashboard to interpret. Replies are drafted in your voice throughout, so answering never becomes the bottleneck.
Find out whether it worked
Mark an action as underway and we record where you started, then measure the same score afterwards and tell you plainly whether it moved, including when it did not.
Early access
Become a founding customer
ResponiQ is opening to its first customers. We're onboarding a small group of restaurants, clinics, and local service businesses before our full launch. Founding customers get lifetime early-adopter pricing and direct input on the product.
Join the beta →Pricing
Pricing that scales with your locations.
14-day free trial. No credit card required. Cancel anytime.
Save $360 / year on Pro vs monthly
How many locations?
1 location
Starter
Save $120 vs monthly
Single-location businesses
Try Starter →- 1 location included
- Monthly AI summary & recommendations
- Rating trends & aspect scores
- Email & spike alerts
- AI-drafted responses
- Brand voice setup
- 14-day free trial
Pro
Billed $1,428 / year
Up to 3 locations included
Start free trial- 3 locations included · +$29/extra
- Weekly AI summary & recommendations
- Cross-location ranking dashboard
- Competitor benchmarking
- Full aspect & topic analytics
- Auto-approve replies
- NPS campaigns & QR codes
- Slack integration
Enterprise
Unlimited locations, API access, custom branding
Talk to us →- Unlimited locations
- Everything in Pro
- CSV / PDF analytics export
- API & outbound webhooks
- Custom branding
- Priority support & onboarding
All plans include
- 14-day free trial
- No credit card required
- All past reviews imported
- Email support
- Cancel anytime
Prices are charged in US dollars.
| Feature | Starter $59 / mo | Pro from $149 / mo Most popular | Enterprise Custom |
|---|---|---|---|
| Locations | |||
| Locations included | 1 | 3 + extras | Unlimited |
| Review regenerations | 5× per review | 5× per review | 5× per review |
| Review Intelligence | |||
| AI summary & recommendations | Monthly | Weekly | Weekly |
| Confidence-checked trends | |||
| Rating trends & heatmap | |||
| Aspect scores (top 3) | |||
| Full aspect analytics (8+ dims) | |||
| Topic trend tracking | |||
| Competitor benchmarking | |||
| Cross-location ranking dashboard | |||
| Digest archive (12 periods) | |||
| CSV / PDF analytics export | |||
| Alerts | |||
| Email review alerts | |||
| Velocity / spike alerts | |||
| Health & safety escalation | |||
| Slack integration | |||
| AI Reply Drafting | |||
| AI-drafted responses | |||
| Brand voice setup | |||
| Auto-approve replies | |||
| Per-location review summary | |||
| Review Growth | |||
| Embeddable review widget | Watermarked | ||
| NPS campaigns & QR codes | |||
| Customisation & Support | |||
| Custom branding | |||
| Priority support & onboarding | |||
| Email support | |||
Frequently Asked Questions
Everything you need to know
Yes. During onboarding you set your brand voice (tone, style, what to avoid), and the AI uses this for every draft. You can also regenerate any response up to 5 times if the first draft isn't right.
Google Business Profile today. Support for other major review sites is planned. Tell us which one matters most to your business and it moves up the list.
For the replies alone, yes, and if that is all you need then you should. ResponiQ drafts replies because you are already here, not because drafting is the hard part. The hard part is noticing that four separate people mentioned parking this month, deciding whether that is a real pattern or a coincidence, and knowing three months later whether the change you made helped. That is what the rest of the product does.
Yes, and it is built for it. Every reply draft carries a privacy rule that cannot be switched off: it will never confirm that someone was a patient, never reference a condition or treatment, and never repeat clinical detail from a review, even when the reviewer volunteered it themselves. You still approve every reply before it publishes.
Each plan includes a set number of locations. On Pro, additional locations beyond the included 3 are billed at a flat $29 per extra location per month. The pricing slider above shows your exact price as you adjust your location count, with no surprises.
On Starter, yes. You review and send each response manually. Pro and Enterprise customers can enable auto-approve for reviews above a star threshold you set.
Yes. There are no long-term contracts. You can cancel from your account settings at any time, and your subscription stays active until the end of the billing period.
Review data is used only to generate responses for your business. It is never shared with other customers or used to train AI models, and it is encrypted in transit and at rest.
Where your data lives
ResponiQ is operated by ResponiQ LLC in the United States, and your data is processed there. We say so plainly rather than leaving you to find out.
Read the privacy policy →Your next 5-star review starts today.
Stop leaving reviews unanswered, and start finding out what they have been telling you all along.
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