AskReadActVerify

Get more reviews. Learn what they're telling you. Fix it, and know it worked

ResponiQ asks every customer for a Google review after their visit, reads what comes back, and turns it into a short list of fixes each week. Replies are drafted in your voice.

14-day free trialNo credit cardMonth-to-month, no contract
  • Read and reply access only, no posting or ads
  • Safe for clinics, replies never disclose patient information
  • Your data is never used to train AI models
  • No data shared with third parties

Review Intelligence

Know why your rating moved, and what to fix first.

Every review is read and scored, then rolled up into the handful of things worth your attention. You get the reason behind the number, not another chart to interpret.

Written for your industry

Reviews are scored on the dimensions that matter to your category: food quality and wait time for restaurants, treatment quality and privacy for clinics.

It tells you when not to worry

Three complaints in a quiet week is not a trend. Anything too thin to be real is labelled as such instead of being dressed up as a percentage.

Ends with a short list, not a dashboard

Every period closes with a handful of specific actions, ranked, each tied to the thing it should improve.

Everything the analytics answer

Five questions, answered every period, for every location.

What changed?

  • Rating trend by week or month
  • Review volume and velocity
  • Response rate and average reply time
  • Overall health score

Why did it change?

  • Scores across your industry's key dimensions
  • Operational topics customers keep raising
  • Trends separated from statistical noise
  • Period-over-period comparison

What should we do?

  • Ranked actions each period
  • Written summary of what happened
  • Alerts for health, safety and legal mentions
  • Sudden-drop warnings

Did it work?

  • Mark an action as underway
  • Your starting point is recorded
  • Measured against later reviews
  • Reported plainly, wins and misses

How do we compare?

  • Every location compared on what customers say
  • Who should learn from whom
  • Local competitor ratings, updated nightly
  • Where you lead and where you trail

Competitor benchmarking and location comparison are on Pro. Everything else is on every plan.

Alerts, digests and location health

When something urgent happens, you'll know immediately.

ResponiQ watches every review for escalation signals, summarises your week, and scores the health of each location, so you always know what needs attention.

Escalation Flagging

AI reads every review for health & safety concerns, legal signals, and highly distressed customers, then alerts you before things escalate.

Needs urgent attention · 1

Marcus V. · Ballard Physical Therapy

Health & safety

“The equipment was clearly not cleaned between patients…”

Weekly AI Digest

Every week, a few bullet points on what changed and up to three things to do. Weekly on Pro, monthly on Starter.

Week of October 19 · Fremont Kitchen

  • Food quality is still your strongest point, named in 12 reviews.
  • Peak-hour wait times came up 4 times, up from 1.
  • Your seasonal menu is getting very positive mentions.
1

Add cover for the 6pm to 8pm rush

2

Feature the seasonal menu on your Google profile

Multi-Location Health

A 0–10 score per location combining rating, response rate, and recent trend. See your whole portfolio at a glance.

Fremont Kitchen

Restaurant

8.4

Ballard Physical Therapy

Physical Therapy

7.2

Cascade Chiropractic

Chiropractor

9.1
312 total reviews4 unanswered
4.6★ avg

Compare locations

Your best location already knows the fix.

Every location is compared with the rest of your business on what customers mention: wait time, service, cleanliness, value. You only see a difference when there are enough reviews behind it, and each one tells you who to learn from.

An advisor's read every week

A few lines on what differs between your locations and what each one should do about it.

Checked, not guessed

Three bad reviews at one site is not a trend. Small samples are shown as such, never as a percentage.

Who to learn from

When one location is slow and another is not, it says so, with both scores and the number of reviews behind them.

Getting more reviews

The cheapest way to raise your score is more recent reviews

Rating is mostly a volume and recency problem. Every way to ask, made effortless, and one place to see which of them is working.

Automatic review requests

Connect your booking or till system, through Zapier, a webhook or a file, and every customer gets one email after their visit.

Text message requests

Set up on request, with consent and opt-outs handled for you.

Direct integrations

We connect ResponiQ to your booking or till system during setup, for a one-time setup fee.

Feedback flow

Asks for a quick rating, then offers everyone the same Google link. Anyone unhappy is also asked what went wrong, privately.

QR codes

One per location, for the counter, receipt or door.

One-tap request links

Share by email, text or chat once a visit is done. One tap to the Google review box.

Website widget

Your live rating and recent reviews, embedded on your own site.

Review goals and velocity

Set a target and a deadline. Track reviews per week, per location.

AI Response Drafting

Replies in your voice, waiting for your OK.

ResponiQ watches your Google reviews around the clock, then drafts a response that sounds exactly like you. No templates, no copy-paste.

Brand voice training

Set your tone, the phrases to use and avoid, and how to handle negative reviews. You do it once, and every draft reflects it.

Human-in-the-loop approval

Every draft waits for you. Edit inline or publish as-is. You stay in control without doing the heavy lifting.

Overdue indicators

Reviews that sit too long turn amber, then red, so none of them slip past you.

How it works

Ask. Read. Act. Verify. Then again next week.

ResponiQ handles the full review lifecycle, from monitoring to publishing, so you can focus on running your business.

  1. 01

    Connect Google, then start asking

    Sign in with Google, under two minutes. We pull up to a year of review history so your first dashboard has real trends in it, and you get a QR code and request link per location so customers can leave a review in one tap.

  2. 02

    We read every review and tell you what changed

    Each review is scored on the dimensions that matter to your industry, and you get a short written summary of what moved and why.

  3. 03

    Act on the short list

    Each period ends with a handful of ranked actions, not a dashboard to interpret. Replies are drafted in your voice throughout, so answering never becomes the bottleneck.

  4. 04

    Find out whether it worked

    Mark an action as underway and we record where you started, then measure the same score afterwards and tell you plainly whether it moved, including when it did not.

Early access

Help shape ResponiQ

We're onboarding a small group of businesses before our full launch. Early customers get a reduced founding price for their first three months in exchange for honest feedback: a short call each month about what works and what doesn't.

I'm Maarten, the founder. I build ResponiQ in Seattle and set up every early customer myself, on a call.

Book a call about early access →

Pricing

Pricing that scales with your locations.

14-day free trial. No credit card required. Cancel anytime.

Save $360 / year on Pro vs monthly

How many locations?

1 location

1

Starter

$49/month

Save $120 vs monthly

Billed $588 / year

Single-location businesses

Try Starter →
  • 1 location included
  • Monthly AI summary & recommendations
  • Rating trends & aspect scores
  • Email & spike alerts
  • AI-drafted responses
  • Brand voice setup
  • 14-day free trial
Recommended

Pro

$119/month

Billed $1,428 / year

Up to 3 locations included

Start free trial
  • 3 locations included · +$29/extra
  • Weekly AI summary & recommendations
  • Compare Locations with AI advisor
  • Competitor benchmarking
  • Full aspect & topic analytics
  • Auto-approve replies
  • NPS campaigns & QR codes
  • Slack integration

Enterprise

Custom

Unlimited locations, integrations, custom branding

Talk to us →
  • Unlimited locations
  • Everything in Pro
  • Direct integrations with your systems
  • Text message review requests, on request
  • Outbound webhooks
  • Custom branding
  • Priority support & onboarding

All plans include

  • 14-day free trial
  • No credit card required
  • All past reviews imported
  • Automatic email review requests
  • Email support
  • Cancel anytime

Prices are charged in US dollars.

Feature
Starter
$59 / mo
Pro
from $149 / mo
Recommended
Enterprise
Custom
Locations
Locations included13 + extrasUnlimited
Review regenerations5× per review5× per review5× per review
Review Intelligence
AI summary & recommendationsMonthlyWeeklyWeekly
Confidence-checked trends
Rating trends & heatmap
Aspect scores (top 3)
Full aspect analytics (8+ dims)
Topic trend tracking
Competitor benchmarking
Compare Locations with AI advisor
Digest archive (12 periods)
CSV analytics export
Alerts
Email review alerts
Velocity / spike alerts
Health & safety escalation
Slack integration
AI Reply Drafting
AI-drafted responses
Brand voice setup
Auto-approve replies
Per-location review summary
Review Growth
Automatic email review requests
Text message review requestsOn requestOn request
Direct integrations with your systemsSetup feeSetup fee
Embeddable review widgetWatermarked
NPS campaigns & QR codes
Customisation & Support
Custom branding
Priority support & onboarding
Email support

Frequently Asked Questions

Everything you need to know

Yes. During onboarding you set your brand voice (tone, style, what to avoid), and the AI uses this for every draft. You can also regenerate any response up to 5 times if the first draft isn't right.

Google Business Profile today. Support for other major review sites is planned. Tell us which one matters most to your business and it moves up the list.

For the replies alone, yes, and if that is all you need then you should. ResponiQ drafts replies because you are already here, not because drafting is the hard part. The hard part is noticing that four separate people mentioned parking this month, deciding whether that is a real pattern or a coincidence, and knowing three months later whether the change you made helped. That is what the rest of the product does.

Yes, and it is built for it. Every reply draft carries a privacy rule that cannot be switched off: it will never confirm that someone was a patient, never reference a condition or treatment, and never repeat clinical detail from a review, even when the reviewer volunteered it themselves. You still approve every reply before it publishes.

Each plan includes a set number of locations. On Pro, additional locations beyond the included 3 are billed at a flat $29 per extra location per month. The pricing slider above shows your exact price as you adjust your location count, with no surprises. From 10 locations, talk to us about Enterprise.

On Starter, yes. You review and send each response manually. Pro and Enterprise customers can enable auto-approve for reviews above a star threshold you set.

Yes. Connect your booking or till system through Zapier, a webhook or a file upload, and each customer gets one email after their visit, with an unsubscribe link and never more than one a month. Text messages are set up on request, and we can connect directly to your system during setup for a one-time fee. For clinics, automatic requests are not available yet, because a patient list is health information.

Each location is compared with all your other locations together, and a difference is only shown when there are enough reviews behind it to be more than chance. Small samples are labelled as early signals rather than presented as facts.

You choose: an email address such as a shared inbox, a Slack channel, or your own system through a webhook.

Yes, if you want. Book a call and we connect your Google profile together, pick your locations and set your brand voice. It takes about ten minutes, and your first trends are ready the next morning. You can also do it yourself in under two minutes.

Early customers pay a reduced founding price for their first three months. Near the end we look at the results together and you decide. If you continue, the normal price shown above applies from month four. If you stop, cancel before then and nothing more is charged.

Yes. There are no long-term contracts. You can cancel from your account settings at any time, and your subscription stays active until the end of the billing period.

Review data is used only to generate responses for your business. It is never shared with other customers or used to train AI models, and it is encrypted in transit and at rest.

Where your data lives

ResponiQ is operated by ResponiQ LLC in the United States, and your data is processed there. We say so plainly rather than leaving you to find out.

Read the privacy policy →

See what your reviews are telling you.

Connect your Google account and pick your locations. We import a year of reviews, and your first trends are ready the next morning.

Connects in under two minutes. Your reviews import automatically.