ResponiQ vs Birdeye

Birdeye quotes you after a call. Our price is on the page.

If you are here because you wanted to know what Birdeye costs and could not find out, that is not an accident — its pricing page is a form. This comparison sets out what we could verify about Birdeye, with a link and a date on every claim, says plainly where Birdeye is the better buy, and shows our price without asking you for anything.

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Every Birdeye figure on this page carries a source and the date it was checked. Scroll to the bottom to open them.

Before the table

Who each of these is actually for

Birdeye

Birdeye sells itself as a set of AI “coworkers” for brands with many locations: one for marketing (AI search visibility, reviews, listings, social media, a website chatbot), one for operations (front desk, appointments, reminders) and one for customer experience (surveys, insights, competitors, ticketing). Its own pricing page frames the offer as “One platform, one contract - replace point products and pay only for what you deploy at your locations.” For a fifty-location group with a marketing team, that is a coherent purchase and a good product. Those are real customers. They are not ours.

ResponiQ

ResponiQ is for the owner-operator with one to twenty locations, where Google is where the reviews actually are and there is nobody on staff to run a platform. It does one loop properly: tell you what your customers keep raising, tell you what to fix first, draft the replies in your voice, and then measure whether the fix moved anything. It is bought in an afternoon, not a quarter.

Side by side

What each one costs and what it does

Price per location

What one location costs per month

ResponiQ
$59 / moPro: $149 for 3 locations, about $50 each, then $29 per extra location
Birdeye
Not published[1]Third-party estimate: $299–$449 per location / mo[2]

Contract term

How long you are committed for

ResponiQ
Month to monthCancel from your settings, any time
Birdeye
Auto-renews for the length of the initial term unless you give 90 days’ written notice[3]

If you stop mid-term

ResponiQ
You keep service to the end of the period you paid for
Birdeye
Terms state payment obligations are non-cancellable and payments non-refundable[3]

How you buy it

ResponiQ
Self-serve signupNo call, no demo, card not required to start
Birdeye
Sales call — the pricing page is a contact form[1]

Published plan prices

ResponiQ
On our pricing page
Birdeye
Plans named Starter, Growth and Dominate; all listed as “Contact Us”[4]

Time to first value

ResponiQ
Under two minutesConnect Google, reviews import automatically
Birdeye
—

Review platforms covered

Read the section below on what that coverage is made of

ResponiQ
Google Business ProfileRead and reply, via the official API
Birdeye
“Every rating and review, from every site, in one place”; no count given[6]

Minimum locations

ResponiQ
1
Birdeye
—

Impact measurement

Freezes a baseline when you commit to a fix, then measures whether it moved

ResponiQ
Yes
Birdeye
Yes: actions become tickets with an owner, deadline and score target, with score trends tracked before and after each[7]

Confidence-gated insights

Refuses to report a trend the sample size cannot support

ResponiQ
Yes
Birdeye
Not described in published materials[7]

Escalation detection

Flags health, safety and legal signals in review text

ResponiQ
Yes
Birdeye
A Ticketing Agent routes reviews to fix the root cause; flagging health, safety or legal signals is not described[6]

An em-dash in the Birdeye column means we could not verify the answer either way from published material. It does not mean the answer is no. Where we say something is “not described in published materials”, the linked page is the one we checked, on the date shown.

The honest part

When you should choose Birdeye

There are businesses Birdeye serves better than we do, and pretending otherwise would make everything else on this page worth less. If any of the following describes you, buy theirs:

  • You run fifty or more locations. At that size the rollout support, the reporting hierarchy and a negotiated contract are worth paying for, and we have none of them.
  • You need listings management — keeping name, address and hours correct across Google, Apple, Yelp and the rest. ResponiQ does not do this at all.
  • You need reviews from many sites in one place rather than depth on one. Birdeye says it brings in “every rating and review, from every site”; we read and reply on Google Business Profile and nothing else.
  • You want to track how ChatGPT, Gemini and other AI assistants describe each of your locations. Birdeye sells an AI search product for this; we do not have one.
  • You need many people with their own logins and roles, each seeing only their locations. Today ResponiQ is one login per account.
  • You want a chatbot, appointment booking and an AI front desk in the same product as reviews. We deliberately do not build any of those.
  • You want structured onboarding and a team to run the rollout. ResponiQ has email support and a founder who answers it.
  • Your procurement process requires a SOC 2 report. We do not have one, and a roadmap item is not a certificate.

Where we lose

Platform coverage, and what it is made of

ResponiQ reads and replies on Google Business Profile. That is one platform, and on the face of it this is a straightforward loss for us. Birdeye names native integrations with Google, Facebook, Apple, Yelp and Bing, and says it brings every rating and review from every site into one place.[8]

It is worth knowing what that wider coverage is made of. Replying through an API is not available on Facebook at any price: the Graph API’s Page Ratings edge is read-only, and Meta’s own reference states that create, update and delete cannot be performed on it.[9]

Google Business Profile is the one major platform with a full read-and-reply API a company our size can actually obtain, so depth there is the honest product at this price. We would rather say that than imply a breadth we cannot deliver.

Price

What you pay

ResponiQ

$59 / mo

Starter, one location. Pro is $149 / mo for 3 locations — about $50 per location — then $29 for each additional one.

Published on our pricing page. No sales call, no quote, month to month.

Birdeye

Not published[1]Third-party estimate: $299–$449 per location / mo[2]

Birdeye is sales-led: its pricing page asks how many locations you have and returns a quote. The range shown is a third-party estimate, not a Birdeye figure — treat it as a starting point for the call, not as the price. What we can state from Birdeye’s own terms (effective May 13, 2026) is the shape of the commitment: the agreement auto-renews for the length of the initial term unless you give 90 days’ written notice, and payments made are non-refundable. The length of that initial term is set in each customer’s order form, not in the public terms.

Try it before you sit through a demo.

Connect your Google Business Profile and ResponiQ imports your reviews, drafts replies in your voice, and tells you what your customers keep raising. Fourteen days, no card, cancel from your settings.

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Sources

Birdeye does not publish its prices, so figures attributed to it here come from the sources below with the date each was checked. Prices move. If you are reading this long after the dates shown, check them again — and tell us if we are stale.

  1. [1] Birdeye — Pricing page (no prices published; form requests location count) · checked 2026-10-14
  2. [2] CostBench — Birdeye pricing estimate (10 sources, 90% confidence, last verified 2026-08-26) · third-party estimate, not a vendor figure · checked 2026-10-14
  3. [3] Birdeye — Terms of Service, effective May 13, 2026 (auto-renewal, 90-day non-renewal notice) · checked 2026-10-14
  4. [4] G2 — Birdeye pricing (Starter / Growth / Dominate, all “Contact Us”) · checked 2026-10-14
  5. [5] Birdeye — Homepage (AI coworkers: Jay for marketing, Myna for operations, Robin for customer experience) · checked 2026-10-14
  6. [6] Birdeye — Reviews product page (“Every rating and review, from every site, in one place”; Ticketing Agent) · checked 2026-10-14
  7. [7] Birdeye — Insights product page (actions as tickets with owner, deadline and score target; before/after score trends) · checked 2026-10-14
  8. [8] Birdeye — Listings product page (native integrations with Google, Facebook, Apple, Yelp and Bing) · checked 2026-10-14
  9. [9] Meta for Developers — Graph API reference, Page Ratings edge · checked 2026-10-14
  10. [10] Google Business Profile API — Work with review data · checked 2026-10-14

Birdeye is a trademark of its respective owner. It is referred to here only to identify and compare the products. ResponiQ is not affiliated with, endorsed by, or partnered with Birdeye.